Privacy Policy

1. What This Policy Covers

This Privacy Policy outlines how Miokeko collects, uses, and protects the personal information you provide when visiting our website, creating an account, placing an order, or interacting with us. Please note that this policy does not apply to third-party websites or services we do not control.

2. Information We Collect

We collect personal information from various interactions. Examples include:

  • Account Registration: Name, email, IP address, browser data, and optionally, birthday and zip code. This helps us manage your account and purchase history.
  • Communications: When you contact us, we collect your name, email/phone, and any information you provide. This helps us respond effectively and personalize service.
  • Promotional Communications: When you subscribe to our emails or messages, we collect contact info and interaction data to improve communication and send offers.
  • Purchases: When ordering, we collect your name, address, billing info, email, and technical activity to process transactions and send receipts.
  • Payments: Payments are processed through third-party providers. We do not store credit card information. See their privacy policies for details:
    PayPal,
    2Checkout,
    Stripe.
  • Public Posts: When you comment, review, or post on our pages or social media, we collect the information you provide to improve our services.

3. How We Use Your Information

We use your personal information to:

  • Provide access to our website and fulfill your orders.
  • Identify you during site visits and improve your shopping experience.
  • Respond to your inquiries and communicate order updates or promotions.
  • Enhance security and prevent fraudulent activity.
  • Gather feedback and notify you about changes to our services or website.

4. Sharing Your Information

We do not sell or rent your personal information. We only share your data when required by law or with your consent.

5. Data Security

We use technical and organizational measures to safeguard your data, including encryption and secure access controls. Our team is trained to handle your information responsibly.

6. Data Retention

We retain comments and associated metadata indefinitely. For registered users, personal data is stored in user profiles, which users can manage or delete at any time (excluding usernames).

7. Your Rights

You can request a copy of your stored personal data or request deletion. This does not apply to data we must retain for legal or administrative purposes.

8. Data Transfer & Spam Protection

Visitor comments may be checked through automated spam detection services.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page.

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If you have any questions or concerns, please contact us at:
Email: contact@miokeko.com
Phone: +84 897 125 3203